Terms of Service

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the website located at dotwork.nivet2006.in and any related digital services, software applications, or client communication portals operated by [LEGAL BUSINESS NAME]("DOTWORK," "we," "us," or "our").

Please read these Terms carefully before accessing or using our website and services.

2. Acceptance of Terms

By accessing our website, submitting an inquiry form, authenticating into the Client Portal, or entering into a Master Services Agreement or Project Statement of Work with DOTWORK, you agree to be bound by these Terms and our Privacy Policy.

If you do not agree to all of these Terms, you must not access or use our website or services. If you are entering into these Terms on behalf of a business entity or organization, you represent that you have legal authority to bind that entity to these Terms.

3. Use of Website & Client Portal

You agree to use our website and Client Portal solely for lawful purposes and in accordance with these Terms. You specifically agree not to:

• Attempt to breach, probe, scan, or bypass any security measure, authentication mechanism, or access restriction
• Introduce viruses, trojans, worms, logic bombs, or other malicious software to our infrastructure
• Use automated bots, scrapers, or extraction tools to harvest data without our prior written authorization
• Share or compromise One-Time Password (OTP) codes or session cookies associated with your Client Portal account
• Impersonate any person, business, or entity when communicating with DOTWORK

4. Digital Services & Engagements

DOTWORK designs, builds, and maintains custom digital systems, websites, web applications, custom platforms, and user experience interfaces.

Specific scope items, project deliverables, timelines, milestones, acceptance criteria, and financial terms for any client engagement are governed by a separate written proposal, quote, or Statement of Work ("SOW") executed between DOTWORK and the client. In the event of a conflict between these Terms and an executed SOW, the terms of the executed SOW shall prevail.

5. Client Responsibilities

To enable timely project completion and high-quality deliverables, clients are responsible for:

• Providing necessary text content, branding assets, logos, imagery, API keys, credentials, and business information in a timely manner
• Reviewing and providing feedback or approvals on project milestones within agreed timeframe windows
• Ensuring that all materials, trademarked assets, logos, and content provided to DOTWORK do not infringe upon any third-party intellectual property rights

6. Intellectual Property Rights

6.1 Website Ownership

The DOTWORK website, including its visual design, layout, source code, graphics, branding, text, and proprietary components, is owned by DOTWORK and protected by copyright, trademark, and intellectual property laws.

6.2 Client Deliverables

Upon full and final settlement of all invoices and fees associated with a project engagement, ownership rights or licensing grants to customized client deliverables will transfer to the client in accordance with the specific provisions outlined in the applicable project agreement. DOTWORK retains ownership of pre-existing core frameworks, boilerplate tools, and internal development utilities.

7. Payments & Financial Terms

Prices, packages, and fee structures for DOTWORK digital services are quoted in individual service proposals or package summaries (e.g. Essential, Launch, Elevate, Signature).

Standard payment schedules, milestone deposit requirements, invoice due dates, and fee structures are enforced as specified in your individual project agreement [PAYMENT TERMS AS SPECIFIED IN PROJECT PROPOSAL].

Invoices not paid within the agreed payment window may result in temporary suspension of project development, delay of project milestones, or pausing of hosting and support services.

8. Confidentiality

Both DOTWORK and the client agree to hold in strict confidence any non-public technical, commercial, financial, or strategic business information disclosed during the course of evaluation or project delivery. Confidential information shall not be disclosed to third parties without prior written consent, except to necessary contractors who are bound by equivalent non-disclosure obligations.

9. Third-Party Services

Projects delivered by DOTWORK may integrate third-party services, APIs, domain registrars, payment gateways, analytics tools, or cloud hosting infrastructure.

DOTWORK is not responsible for service outages, policy updates, pricing changes, or API deprecations imposed by external third-party service providers.

10. Website Availability & Modifications

We strive to maintain continuous website availability. However, we reserve the right to modify, suspend, or discontinue any aspect of our website or services at any time without prior notice for scheduled maintenance, system upgrades, or technical enhancements.

11. Disclaimers & Warranties

Except as expressly provided in a signed client agreement, our website and services are provided on an "AS IS" and "AS AVAILABLE" basis without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

While we apply rigorous standards of code quality and performance optimization, DOTWORK does not guarantee that website operation will be entirely error-free, uninterrupted, or immune from external cyber attacks or unauthorized third-party interference.

12. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall [LEGAL BUSINESS NAME], its directors, employees, partners, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, goodwill, or business interruption arising out of or related to your use of our website or services.

In any event, DOTWORK's total aggregate liability arising under or related to these Terms or services rendered shall not exceed the total fees paid by the client to DOTWORK for the specific services giving rise to the claim during the preceding six (6) month period.

13. Indemnification

You agree to defend, indemnify, and hold harmless DOTWORK and its personnel from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with your breach of these Terms, misuse of our website or services, or violation of any third-party rights or laws.

14. Termination

We reserve the right to suspend or terminate your access to our website or Client Portal immediately, without prior notice, if you breach these Terms or engage in illegal or harmful activity. Termination of active project agreements shall be governed by the specific termination provisions of your Statement of Work.

15. Governing Law & Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of [GOVERNING JURISDICTION], without regard to its conflict of law principles. Any legal suit, action, or proceeding arising under these Terms shall be instituted exclusively in the courts located in [GOVERNING JURISDICTION].

16. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will indicate modifications by updating the "Last updated" date at the top of this page. Your continued use of the website or services after any changes become effective constitutes your acceptance of the revised Terms.